Terms + Privacy policy
Last updated 4th May, 2026
OUR TERMS OF USE
Who we are:
Tulā Code Limited is a company registered in England and Wales, with its primary place of business at 10 Kingsley Place, London N6 5EA, United Kingdom. You can contact us at info@thetulacode.com.
Trademarks
The trademarks, names, logos, and service marks (collectively, “trademarks”) displayed on this website are registered and unregistered trademarks of Tulā Code Limited. Nothing on this website should be construed as granting any licence or right to use any trademark without the prior written permission of Tulā Code Limited.
External links
External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Warranties
We make no warranties, representations, statements, or guarantees (whether express, implied in law, or residual) regarding the website and its content, beyond those that cannot be excluded under applicable consumer protection law.
Disclaimer of liability
To the fullest extent permitted by law, Tulā Code Limited shall not be responsible for, and disclaims liability for, any loss, liability, damage (whether direct, indirect, or consequential), personal injury, or expense of any nature whatsoever that may be suffered by you or any third party as a result of, or attributable to, your access to or use of this website, any information contained on this website, or material and information transmitted over our systems.
This disclaimer does not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.
Severability
If any provision of these terms is or becomes unenforceable in any jurisdiction, that provision shall, in that jurisdiction only and only to the extent of its unenforceability, be treated as void. The remaining provisions shall continue in full force and effect.
Governing law and jurisdiction
Use of this website is governed by the laws of England and Wales. The parties agree that the courts of England and Wales shall have exclusive jurisdiction over any dispute arising under or in connection with these terms.
PRIVACY POLICY
Last updated: May 2026
Tulā Code Limited is committed to upholding the trust and confidence of our customers and visitors. We do not sell, rent, or trade email lists with other companies for marketing purposes. This Privacy Policy explains when and why we collect personal information, how we use it, the limited conditions under which we may disclose it, and how we keep it secure.
Tulā Code Limited is the data controller for the personal information we collect through this website. You can contact us at info@thetulacode.com.
What we collect and why
You may choose to provide personal information when you place an order, register for an account, subscribe to our newsletter, contact us via info@thetulacode.com, or complete the trade enquiry form. This information typically includes your name, contact details, delivery address, and details relating to your request, order, or registration.
We use this information to fulfil and deliver your orders, manage your account, respond to your enquiries, send you the communications you have opted into, and meet our legal and tax obligations.
Legal basis for processing
Under UK GDPR, we process personal data on the following lawful bases: performance of a contract (to fulfil your order), consent (for marketing communications you opt into), legitimate interests (to improve our products and service, in a way that does not override your rights), and legal obligation (to meet our tax, accounting, and consumer protection duties).
Cookies
We use cookies to understand how visitors use our website. Cookies are small pieces of information transferred to your device. You can set your browser to refuse cookies; if you do not, you are deemed to have accepted our use of them in line with the cookie consent banner shown on first visit. Cookie usage is not linked to personally identifiable information.
Newsletter and marketing
As part of newsletter signup, we collect your email address and, optionally, your name. We use this to tell you what you have asked us to tell you about, to contact you if we need to obtain or provide additional information, and to keep our records accurate. We use Shopify's built-in email tools and Klaviyo to send and measure our emails, including industry-standard tracking of opens and clicks. You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email, or by logging into your account on our website.
Google Analytics
When you visit thetulacode.com, we use Google Analytics, a third-party service, to collect standard internet log information and details of visitor behaviour. This is processed in a way that does not identify individuals. We do not, and do not allow Google to, attempt to identify visitors to our website.
Shopify Payments
Our checkout is powered by Shopify Payments, which uses advanced encryption and meets PSD2 SCA and PCI compliance standards. Checkout is secured with HTTPS/TLS encryption.
Instagram
We use Instagram's API to display selected photographs on our website. This integration does not collect personal information about you.
Links to other sites
Our website may contain links to other sites, for example in our journal entries on health and nutrition. Tulā Code Limited is not responsible for the privacy practices or content of any other website to which we link.
Your data and your rights
If you create an account through our store, you can save your personal information to make future purchases more efficient. This information is used to fulfil orders (we need your name and address to send your parcel) and is not used for other marketing purposes, nor shared with third parties beyond what is essential for order fulfilment, payment processing, and legal compliance.
Under UK GDPR you have the right to: access the personal data we hold about you; ask us to correct inaccurate data; ask us to delete your data (subject to our legal retention obligations); object to or restrict certain processing; and withdraw consent to marketing communications at any time. To exercise any of these rights, please email info@thetulacode.com.
Data retention
We retain personal data for as long as needed to fulfil the purpose for which it was collected, including to meet legal, accounting, or reporting requirements. Order records are typically retained for six years in line with UK tax law. Newsletter subscriber data is retained until you unsubscribe.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page, with the “Last updated” date at the top. If you have any questions or concerns about how we collect, use, or share your personal information, please email info@thetulacode.com.